About Me
–I specialise in leading design strategy and execution for complex e-commerce and payment experiences. My role spans setting vision, driving alignment with product and business goals, and ensuring high standards of usability, accessibility and design excellence. I collaborate across functions, mentor design teams, and create solutions informed by research, prototyping and systems thinking.
I hold a first class honours Master of Arts in User Experience and Service Design from Munster Technological University, a Professional Diploma in UX Design from the UX Design Institute and Glasgow Caledonian University, and a BA (Hons) in Visual Communications from Crawford College of Art & Design.
I'm also a musician. (More on that below!)
My Current Role
–Global Payments is the leading worldwide provider of payment technology and software solutions delivering innovative services to our customers globally.
I currently work within our Omnichannel & Consumer (E-commerce) experience.
Working closely with product teams to understand roadmaps and align goals and objectives.
Participating in and organising workshops with cross-functional stakeholders.
Collaborating to design and create new concepts; evolve existing products.
Communicating any research need with UX Research team as required.
Ideas generation, design and prototyping informed by research.
Collaborating with the development team to deliver delightful experiences.
Interface and interaction design.
Elevate design across the organisation.
Making Music!
–All my life I have had a passion for music, and have performed and made music under many guises since my school days.
Between 2010 and 2014, I combined my love of writing, recording and performing music into a solo project called The Casanova Wave. This saw me release two EPs, an album titled 'Joy of Being' and play gigs at venues all over Ireland, as well as festivals such as the Camden Crawl, Castlepalooza and Other Voices in Derry.
